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Minimum order quantities vary by product — typically starting at 25 units for lamp shades and gift sets, and 50–100 units for baskets, table mats, and planters. Please send us an enquiry and we will share product-specific MOQ details.

Yes. We offer sample orders so you can assess quality, finish, and fit before placing a bulk order. Sample costs and lead times are shared on request.

Standard lead times are 6–8 weeks from order confirmation, depending on product type and quantity. For festive collections such as Diwali and Christmas, we recommend placing orders at least 10–12 weeks in advance.

Yes — we welcome custom orders for specific sizes, finishes, colours, and branded packaging. Visit our Custom Orders page or mention your requirements in the inquiry form above.

Yes, without exception. Every product in the Ilanko Verdi collection is made from natural, biodegradable materials — bamboo, banana fiber, river grass, chumba, or palm leaf. We do not use plastic or synthetic materials in any of our products or packaging.

All our products are handcrafted by skilled women artisans in Karnataka and Tamil Nadu. Slight natural variations may exist between pieces — which we consider part of their character and authenticity.

Yes. Each product category comes with care and maintenance instructions. For bulk orders, we can include branded care cards in your preferred language.

We currently export to Europe, Latin America, and Japan. If your country is not listed, please reach out — we are happy to explore new markets with the right partners.

We provide all standard export documentation including commercial invoice, packing list, certificate of origin, and phytosanitary certificates where required for natural fiber products.

Yes. All our products are packed using natural, biodegradable materials — kraft paper, jute twine, and recycled corrugated boxes. We are committed to plastic free packaging across our entire supply chain.

We are currently working towards FSC, SMETA, and Fair Trade certifications. We are transparent about our certification journey — please visit our Sustainability page for the latest updates.

All our products are made by women artisans in producer-owned enterprises in Karnataka and Tamil Nadu. These are not factory workers — they are enterprise owners who shape their own value chains and livelihoods.